Refund policy

Crown & Kin Return & Refund Policy

At Crown & Kin, every item is made to order specifically for you. Because our products are produced on demand, we generally do not accept returns or exchanges for incorrect size selections, color choices, changes of mind, or buyer’s remorse.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of delivery. Include your order number, a description of the issue, and clear photos showing the problem.

Once the issue is reviewed and approved, we will arrange an appropriate resolution, which may include a replacement or refund at no additional cost to you.

Incorrect Size or Color

Please review the product description and size guide carefully before ordering. Because each product is made to order, we cannot generally provide refunds or exchanges when the size or color originally selected by the customer was correctly produced and delivered.

Order Changes & Cancellations

If you need to change or cancel an order, contact us as soon as possible. Once an order has entered production, we cannot guarantee that it can be changed or canceled.

Refunds

Approved refunds will be issued to the original payment method. Processing times after a refund is issued may vary depending on your bank or payment provider.

Contact Us

If you experience an issue with your order, please contact Crown & Kin through the contact information provided on our website and include your order number so we can assist you.

Nothing in this policy limits any rights you may have under applicable consumer-protection laws.